Frequently Asked Questions

Everything you need to know about your DmaxStore shopping experience.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges for different sizes are free of charge, subject to inventory availability.

How do I determine my correct size?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

DmaxStore is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-trade manufacturers.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.